Privacy Policy

• Trading Name: Deadbat
• Registered Company: MINT49 LTD
• Website: https://deadbat.store
• Support Email: info@deadbat.store

Information you provide

• Name
• Billing address
• Delivery address
• Email address
• Telephone number (where provided)
• Account information (if you create an account)
• Messages sent to our customer support team

Order Information

• Products purchased
• Order history
• Shipping information
• Returns and refund information

Payment Information

Payments made through our website are securely processed by Stripe. We do not store your debit or credit card details. Stripe securely processes your payment information on our behalf in accordance with their own privacy and security standards.

Technical Information

When you browse our website we may automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on pages
• Referring websites
• Cookie information

We use your personal information to:

• Process and fulfil your orders
• Arrange delivery of your purchases
• Provide customer support
• Respond to enquiries
• Send order confirmations and shipping updates
• Process refunds and returns
• Prevent fraud and unauthorised transactions
• Improve our website, products and services
• Comply with legal and accounting obligations

Where you have given your consent, we may also send you information about new product launches, promotions, discounts, special offers and brand news. You can unsubscribe from marketing communications at any time.

Under UK GDPR we process your information because:

• It is necessary to fulfil your order and our contract with you.
• We have a legitimate interest in operating and improving our business.
• We are legally required to retain certain information for tax and accounting purposes.
• You have provided consent where required, such as for marketing communications.

We only share your information where necessary to operate our business.

Stripe

We use Stripe to securely process payments. Stripe receives the payment information required to complete your transaction and acts as an independent data processor.

Fulfilment Partners

Where applicable, orders are fulfilled by our trusted fulfilment partners. They receive only the information necessary to prepare and deliver your order, such as your name, delivery address and purchased items.

Delivery Companies

We share delivery details with trusted courier services to deliver your orders.

Website Providers

Our website hosting, ecommerce platform and technology providers may process limited personal information necessary to operate the website securely.

Professional Advisers

Our accountants, legal advisers or insurers where necessary.

Legal Requirements

We may disclose information where required by law or to protect our legal rights.

We never sell, rent or trade your personal information to third parties.

Our website uses cookies and similar technologies to:

• Keep your shopping basket working correctly
• Remember your preferences
• Improve website functionality
• Analyse visitor behaviour
• Measure website performance

You can disable cookies within your browser settings, although some features of the website may not function correctly.

If you choose to subscribe to our newsletter, we may occasionally send emails about product launches, promotions, exclusive offers and company news. You can unsubscribe at any time using the unsubscribe link included in every marketing email.

We only retain personal information for as long as necessary to complete your orders, meet legal, accounting and tax obligations, resolve disputes, and enforce our agreements. When information is no longer required, it is securely deleted or anonymised.

Under UK GDPR you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Restrict how we process your information
• Object to certain types of processing
• Request a copy of your personal information in a portable format
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact: info@deadbat.store

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, disclosure and alteration. While we work hard to protect your information, no online transmission or storage system can ever be guaranteed to be completely secure.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing any personal information.

Our website is intended for a general audience and is not directed at children under the age of 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Any updates will be published on this page together with the revised "Last Updated" date.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

• Deadbat — Trading Name of MINT49 LTD
• Website: https://deadbat.store
• Email: info@deadbat.store

If you are unhappy with how we have handled your personal information, you also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

Thank you for supporting Deadbat